Typically, a member of the family or pal will contact me asking for technical assist with their iPhone. Usually, I can clear up the issue or tackle the query by speaking them by way of the required steps. Different occasions, although, I am hard-pressed to repair the difficulty with out really seeing or working with the telephone.
A screen-sharing and remote-control functionality out there by way of FaceTime can surmount that problem. You may draw on the telephone to point out the opposite individual the place to go and what to do. If that does not work, you are in a position to assume full management of the opposite telephone to navigate the display, launch apps, and entry settings simply as if it have been in your individual palms
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This is how this works between two iPhones.
Methods to take management of another person’s iPhone
What you want: Along with your iPhone and the opposite iPhone each operating iOS 18 or larger, you can begin a FaceTime name after which remotely entry the opposite telephone.
First, be sure each your iPhone and the opposite individual’s iPhone are operating iOS 18 or larger. Go Settings, choose Basic, after which faucet Software program Replace. Permit the most recent replace to obtain and set up.
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Subsequent, you may want to begin a FaceTime name. You may name the opposite individual, or they’ll name you. When the FaceTime name comes by way of, the recipient ought to reply it after which faucet Be a part of to hitch the decision.
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The individual receiving your assist then must share their display. You are able to do this in considered one of two methods. The opposite individual can faucet the Share icon on the high of the display after which choose Share My Display. In any other case, you faucet the Share icon after which choose Ask to Share.
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In response, one other thumbnail display opens up in your iPhone, displaying the display of the opposite individual’s telephone. Faucet that thumbnail to see their telephone in a bigger window. From there, you may instruct the individual on how and the place to entry the display, app, characteristic, or setting for which they need assistance.
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If you wish to assist the opposite individual with out taking management of their telephone, you may faucet on the display to level them in the correct path. Faucet an icon, setting, or different merchandise on the display, and a small circle seems for a second. You may do that to point out the opposite individual what they should choose.
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Moreover, you may draw and even write on the display to extra clearly present them what to do. After you cease drawing on the display, the phrases or traces you drew disappear after a few seconds.
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By default, FaceTime shows the display of the opposite telephone in a zoomed-out mode with a border round it. To zoom in on the display, faucet the magnifier icon within the decrease left. The one limitation right here is that you could’t faucet or draw when in zoomed-in mode. Faucet the magnifier icon once more to zoom again out.
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If the individual has hassle taking the required actions to attempt to repair the issue, you might need to assume management of the telephone your self. For this, faucet the icon of a finger deciding on a dot within the decrease proper nook. The opposite individual receives a request for distant management, which they need to choose Permit. The primary time you do that, a notification seems on their display asking in the event that they know you. To permit the distant management, they need to faucet Proceed.
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Now you can navigate and use the opposite individual’s telephone by tapping, swiping, and navigating. You are in a position to zoom in on a specific display by tapping the magnifier icon, however then you definitely lose management of the telephone. To zoom out and regain management, faucet the magnifier icon once more.
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After you’ve got hopefully mounted the difficulty, faucet the distant management icon on the backside to return management of the telephone to the opposite individual. To cease the display sharing, the opposite individual ought to faucet the Share icon on the high of the display.
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When you merely need to finish the FaceTime name, faucet the thumbnail in your personal display. Faucet it once more to see the set of controls on the high, after which faucet Finish to finish the decision.
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