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AOL pulls the plug on dial-up after 30+ years – feeling old yet?

by Investor News Today
August 12, 2025
in Technology
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AOL pulls the plug on dial-up after 30+ years – feeling old yet?
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AOL ends dial-up connections
AOL / Elyse Betters Picaro / ZDNET

ZDNET’s key takeaways

  • Era X says goodbye to the previous.
  • Outdated expertise can linger lengthy after you thought it was useless and performed.
  • AOL, as soon as a expertise large, is now little greater than a footnote.

For hundreds of thousands of people that first heard “You have received mail” over crackling telephone traces, an iconic chapter in digital historical past is coming to an in depth. AOL, often known as America On-line, has introduced it is going to shut down its dial-up web service on September 30, 2025, successfully retiring a expertise that was as soon as synonymous with getting on-line.

You have received mail

Even should you’ve by no means used it, AOL grew to become synonymous with the early days of the favored web, due to the rom-com “You have Acquired Mail,” starring Tom Hanks and Meg Ryan. The film was a cultural touchstone.

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AOL is the final of the providers, corresponding to CompuServe, GEnie, and Prodigy, which enabled folks to go surfing earlier than the Industrial Web Change and the net began us on our strategy to the web expertise we all know as we speak. AOL, nonetheless, not like its rivals, embraced the web somewhat than making an attempt to combat it.

The end result was that AOL’s dial-up community launched the web to households throughout the nation within the Nineties. From 1995’s million customers, AOL grew to over 34 million subscribers by 1997. The distinctive sounds of a modem connecting have been as well-known as the corporate’s ubiquitous CDs, which promised hours of free web when tossed into hundreds of thousands of mailboxes.

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The corporate dreamed then that, after its merger with Time-Warner, it could be price billions extra. On the time, the mixing of the companies was the most important company merger within the US. In January 2000, AOL was the US’s largest Web Service Supplier (ISP) and was price billions. In March of that 12 months, the dot-com crash helped flip goals into nightmares.

AOL Internet circa 1999

sjvn

Dial-up is barely hanging on

As broadband, cable, and fiber-optic connections swept throughout the nation, speeds soared, and dial-up grew to become a relic. Dial-up is barely hanging on, largely in rural pockets the place deployment of recent web broadband has lagged.

Even now, tens of 1000’s of customers nonetheless entry the web through their AOL modem accounts. Whereas AOL solely says that it “routinely evaluates its services and products and has determined to discontinue Dial-up Web,” I strongly suspect the loss of life knell was the rise of high-speed, albeit dearer, web providers corresponding to Starlink and T-Cellular 5G Broadband, which might ship high-speed broadband to rural areas.

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In response to the 2020 census, there are nonetheless 163,000 dial-up customers. To maintain these customers linked, a handful of ISPs supply dial-up service. These ISPs are DSL Excessive, Juno, and NetZero. Whether or not these suppliers supply a neighborhood telephone quantity in your space is one other query totally.

Enjoyable whereas it lasted

AOL’s announcement has sparked a wave of on-line nostalgia. For a lot of, the information triggered recollections of first internet experiences, chat rooms stuffed with newbie websites and animated GIFs, and the times when choosing up the landline meant getting booted offline.

Because of my faculty after which my authorities connections, I used to be utilizing the web lengthy earlier than AOL got here on the scene. As somebody who was an outdated man on the web even then, I recall how we might make enjoyable of all these noobs coming in through AOL, who did not know the very first thing about Usenet teams, Gopher, and different early web providers. Now, these recollections are solely footnotes to historical past. In case you reside lengthy sufficient, the whole lot that was as soon as new turns outdated.

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As for AOL, the corporate has been bounced from proprietor to proprietor and has persistently declined. AOL grew to become a part of Verizon in 2015, then merged with Yahoo, and was later bought to Apollo World Administration in 2021. Now, with the retirement of dial-up, AOL joins different digital mainstays in closing the books on the early web, following providers like AOL’s as soon as wildly in style on the spot messenger service AIM, Skype, and Web Explorer.

AOL itself remains to be round, providing e mail, and that is about it. Because it occurs, I’ve two good associates who’re nonetheless utilizing their aol.com e mail addresses. How lengthy they’re going to be capable of maintain these accounts is one other matter. It will not shock me if these final remnants of the as soon as ubiquitous on-line service will quickly disappear as properly.

I am sorry to see dial-up go. It was nice enjoyable whereas it lasted. And I am going to all the time smile after I hear a modem connecting.

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