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Public Service Loan Forgiveness ‘Buyback’ has a 72,730-person backlog

by Investor News Today
August 17, 2025
in Personal Finance
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Public Service Loan Forgiveness ‘Buyback’ has a 72,730-person backlog
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Jose Luis Pelaez Inc | Digitalvision | Getty Photographs

There is a manner for pupil debtors pursuing Public Service Loan Forgiveness to get their debt wiped away prior to they may have anticipated.

However that program, known as PSLF Buyback, has been experiencing some challenges of late.

Chief amongst them: As of July 31, there is a 72,730-person backlog of debtors ready to have the Division of Training course of their purposes, in keeping with a new court filing. That is up from 65,448 debtors as of the top of June.

A few of the debtors CNBC has spoken with have been ready for half a yr or extra for solutions. Others have only some months’ funds to make.

PSLF, which President George W. Bush signed into regulation in 2007, permits sure not-for-profit and authorities workers to have their federal pupil loans canceled after 120 funds, or 10 years.

This is what debtors must find out about PSLF Buyback.

What PSLF Buyback is

The Biden administration first provided PSLF Buyback in the summertime of 2023.

The chance permits debtors who’ve hit 120 months of qualifying public service employment to submit a request to the Training Division to retroactively pay for — or “purchase again” — any months they missed due to a forbearance or deferment.

Throughout these fee pauses, debtors usually do not get credit score towards PSLF.

How your buyback supply is calculated

After you have submitted your buyback request, the Training Dept. is meant to ship you a suggestion letter. That ought to embody the variety of month-to-month funds you missed throughout your public service historical past, and an opportunity to pay that invoice now in trade for pupil mortgage forgiveness.

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How the federal government calculates your missed month-to-month funds is difficult, stated larger schooling knowledgeable Mark Kantrowitz. Nevertheless it’s normally primarily based in your payments earlier than and after the interval throughout which you were not making qualifying funds, Kantrowitz stated.

Some individuals who had low incomes are eligible for zero-dollar funds, and they may not must pay something to get their debt cleared.

When you get the supply letter, Kantrowitz stated, “You have to pay the quantity to your mortgage servicer inside 90 days.”

Methods to apply for PSLF Buyback

You possibly can apply for the Buyback program by way of the PSLF Reconsideration portal in your Federal Scholar Assist account, stated Nancy Nierman, assistant director of the Training Debt Shopper Help Program in New York.

Shopper advocates advocate preserving monitor of whenever you submitted your buyback request (you need to obtain a affirmation e-mail) and your recorded variety of qualifying PSLF funds, to date. That quantity needs to be accessible in your pupil mortgage account.

Challenges to buyback

Buyback purposes have piled up below the Trump administration.

The newest court filing exhibits 72,730 PSLF buyback requests have been pending with the federal government as of the top of July. The bottleneck has solely worsened since June, when 65,448 applications have been below evaluation by the Trump administration. In Could, the backlog was near 59,000.

(The Training Dept. has often shared the info on pending buyback requests as a part of a lawsuit the American Federation of Academics filed towards it. The trainer’s union alleges the company is obstructing debtors from their rights.)

“The principle problem with the PSLF Buyback program is that it’s apparently a labor-intensive course of to evaluation these kinds, and there is not quite a lot of sources devoted to this system,” Nierman stated.

“So it might take a really very long time for debtors to get a response.”

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The Buyback program turned particularly standard after courts blocked the Biden-era Saving on a Helpful Training, or SAVE, plan in the summer of 2024.

Tens of millions of pupil mortgage debtors who signed up for SAVE have been mechanically enrolled in a forbearance. These debtors discovered their progress in direction of PSLF frozen all through the SAVE fee pause, at the same time as they continued to work in eligible public service.

“The Division is working its manner by way of this backlog whereas guaranteeing that debtors have submitted the required 120 funds of qualifying employment,” stated Ellen Keast, deputy press secretary on the Training Division.

‘No hurt’ in making use of

Regardless of the delays, “in case you are eligible for the Buyback, there is not any hurt in submitting the appliance,” Nierman stated.

“However in case you can afford funds in different reimbursement plans, do not rely solely on the Buyback to get you to 120 qualifying funds, notably in case you solely want just a few months of credit score to succeed in forgiveness,” she stated.

You possibly can apply for Buyback and likewise submit paperwork to modify into one other reimbursement plan on the identical time.

When you can stay within the SAVE forbearance for now, debtors’ money owed started accruing curiosity once more on Aug. 1.

Debtors who overpay ought to get refunds

In case you proceed making funds in your loans after you have utilized for a buyback supply, or if the Training Division finds you have made greater than the required 120 qualifying funds for PSLF, you are entitled to a refund from the federal government, Kantrowitz stated.

He is heard from individuals who’ve gotten one on this state of affairs.

Methods to complain

In case you’re operating into points along with your PSLF Buyback request, you may file a grievance with the Training Division’s suggestions system at Studentaid.gov/feedback. Issues can be reported to the Federal Student Aid’s Ombudsman, stated Kantrowitz.

However after the Trump administration’s layoffs on the Training Division, “I feel there are just one or two individuals answering complaints proper now,” stated Stephanie Sampedro, who used to work within the Federal Scholar Assist workplace on the company. Sampedro was terminated in March.

“It is likely to be simpler to complain to their congressmembers,” Sampedro stated.

Jaylon Herbin, director of federal campaigns on the Middle for Accountable Lending, beneficial submitting a grievance along with your state lawyer common’s shopper safety workplace and the Consumer Financial Protection Bureau.

“Doc the whole lot,” Herbin added. “Hold data of funds, correspondences and account modifications.”



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