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Is Amazon down? Why customers can’t check out or add to cart – and Amazon’s response

by Investor News Today
March 5, 2026
in Blockchain
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Is Amazon down? Why customers can’t check out or add to cart – and Amazon’s response
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Amazon logo on a wooden wall at HQ2
Maria Diaz/ZDNET

Observe ZDNET: Add us as a most popular supply on Google.


ZDNET’s key takeaways 

  • Amazon is experiencing a disruption. 
  • Customers report checkout, product web page, and cell app points. 
  • Amazon is working to repair the problem. 

When you’re having hassle viewing an Amazon product’s value or utilizing the Amazon app, you are not the one one. Amazon is experiencing a disruption, in keeping with Downdetector. Over 150,000 stories have been submitted to the positioning, Thursday.

Downdetector’s map reveals the partial outage impacting main US cities, together with New York, Chicago, Atlanta, Houston, San Francisco, and Seattle. The service is owned by ZDNET’s mum or dad firm, Ziff Davis. 

The overall variety of stories within the evaluation interval is 159,997, with a spike of greater than 21,000 stories at one level early Thursday afternoon, Downdetector mentioned. Clients reported, together with on social media, points with checkout, the cell app, and product pages. 

The precise variety of these impacted by this partial outage might differ. 

Downdetector Amazon 3/5/26

Downdetector

Amazon acknowledged the problem Thursday afternoon and mentioned it’s working to repair it. 

“We’re sorry that some prospects could also be experiencing points whereas purchasing. We respect prospects’ endurance as we work to resolve the problem,” an Amazon spokesperson wrote in an e-mail to ZDNET. What brought on the partial outage remains to be unclear. 

It is a creating story. 



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